Approval Requirements and Information
MINIMUM RENTAL APPLICATION & ADMISSION CRITERIA
The owners/managers of the properties listed for rent adhere to uniform, empirical standards for the approval of rental applications. Additional unit-specific criteria may apply where noted in writing.
No applicant shall be subject to discrimination based on race, color, religion, sex, gender identity, sexual orientation, national origin, marital status, familial status, source of income, age, or disability. Availability of units is subject to change without notice.
1. APPLICATION & CHRONOLOGICAL PROCESSING
- We offer an Application form to everyone.
- Pursuant to Eugene Code Section 8.415, applications are processed strictly in the chronological order received. We will accept the first qualified Applicant(s) who meet all minimum criteria.
- The chronological processing queue clock will only begin once an application is 100% Complete for all adult household members over the age of 18. An incomplete application does not secure a place in line and will not hold a unit.
2. COMPLETE APPLICATION REQUIREMENTS
To be deemed "Complete" and eligible for chronological placement in the queue, an application must include:
- An individual, signed, and dated Application form from each household member aged 18 or older.
- Two pieces of identification from each applicant reasonably calculated to confirm identity, at least one of which must include a photograph.
- All requested verification documentation (complete landlord contact info, photo IDs, and verifiable proof of income).
- Mandatory Unit Inspection Prerequisite: At least one (1) adult applicant who intends to reside in the unit must physically inspect the interior of the property prior to the application being deemed complete.
- Distance Safety Valve: Applicants currently residing more than 100 miles outside of the Eugene-Springfield area may fulfill this viewing requirement via a designated local representative (proxy) who identifies themselves at the viewing, or via a live, real-time interactive video walkthrough (e.g., FaceTime/Zoom) hosted directly by the landlord or agent. Pre-recorded video tours do not satisfy this requirement.
3. PRIOR RENTAL & MORTGAGE HISTORY
- Duration: A minimum of twenty-four (24) consecutive months of current, stable, contractual rental history (or verifiable mortgage history) from an unrelated, unbiased third-party landlord is required.
- Verification Window: Applicants must provide the accurate information necessary to contact past landlords. A favorable reference must be received from current/past management within 48 hours of our initial contact.
- Derogatory History: The rental reference must demonstrate timely rent payments and full compliance with lease terms with no current unpaid balance owed. Two (2) or more NSF checks within a 12-month period, or outstanding landlord debt/property damage claims, will result in denial.
- Evictions: No eviction filings (FEDs) resulting in a general judgment against the applicant within the past 5 years (pursuant to ORS 90.303). We do not consider evictions that took place 5 or more years ago, or evictions that resulted in a dismissal or a judgment for the applicant. A pending eviction action that has not yet resulted in a dismissal or judgment at the time of submission will result in a denial.
4. INCOME & FINANCIAL RESOURCES
Total household gross monthly income must be at least 2.5 times the monthly rent (excluding utilities). Income must be from a verifiable, legal source, including but not limited to: regular employment, bank accounts, spousal/child support, trust accounts, Social Security, unemployment, public assistance, housing assistance vouchers (e.g., Section 8), or student grants/loans.
- Employment Income: Validated by your three (3) most recent consecutive payroll check stubs showing year-to-date totals, or an official, current company employer contract/offer letter.
- Self-Employed Individuals: Required to provide the previous year's full tax returns (both business and personal). Income calculations will be based on the pre-adjusted gross income reported. If no standard salary is drawn, six (6) consecutive months of business bank statements will be required, and the average monthly ending balance will be utilized to verify stable income.
- Liquid Assets: To qualify solely on liquid funds, the household must demonstrate verifiable liquid assets equal to 24 months of rent.
- Vouchers: Section 8 applicants must submit their housing choice calculation voucher worksheet and request for tenancy approval form. Legal sources of income will be verified directly, and your application will be denied if we are unable to verify your legal source of income. We do not accept payments from third parties unless required by law.
5. CREDIT HISTORY
- We may require you to submit a copy of your credit report obtained within the past 30 days, or pay a screening fee for us to run a credit check during final verification.
- Negative credit reports may result in a denial of the application. Negative reports include, but are not limited to: chronic late payments, active collections, judgments, high total debt load, and pending bankruptcy.
6. CRIMINAL HISTORY & INDIVIDUALIZED ASSESSMENT
- In strict compliance with Oregon Senate Bill 291, blanket look-back criminal denials are prohibited. Criminal convictions or pending charges which may result in an application denial include, but are not limited to: drug-related crimes (excluding medical or recreational marijuana possession), person crimes, sex offenses, crimes involving financial fraud (including identity theft or forgery), or any other crime that would adversely impact the health, safety, or right of peaceful enjoyment of the premises by the residents or owner/agent.
- Exclusions: We do not consider pending charges or past convictions for conduct that is no longer illegal in the State of Oregon. We also do not consider pending charges for which the applicant is presently participating in a diversion, conditional discharge, or deferral of judgment program.
- Individualized Assessment: Criminal history will be evaluated strictly on a case-by-case basis, taking into consideration the nature and severity of the incidents, the number and type of incidents, the time that has elapsed since the date the incidents occurred, and the age of the individual at the time the incidents occurred. Applicants are encouraged to provide supplemental written explanations or information to explain, justify, or negate the relevance of potentially negative screening outcomes.
7. GENERAL PET & ASSISTANCE ANIMAL POLICIES
- If a disabled person requests a reasonable modification or accommodation under the Fair Housing Act (including service or emotional support animals), the request will be processed immediately in compliance with federal law. Documented exclusions for pets or breed restrictions do not apply to verified assistance animals.
- Where standard pets are permitted on a specific property, applicants must submit a picture of each pet and verifiable proof from a licensed veterinarian showing that any pet over one (1) year of age is current on all immunizations, spayed or neutered, and legally licensed.
- Due to corporate insurance liability constraints, the following purebreds or mixed breeds containing any portion or characteristic of these breeds are prohibited: Pit Bulls, Staffordshire Terriers, Doberman Pinschers, Rottweilers, German Shepherds, Chows, Great Danes, Presa Canarios, Akitas, Alaskan Malamutes, Siberian Huskies, and Wolf-hybrids.
8. APPLICATION APPROVAL & LEASE EXECUTION
- The 2-Day Rule: Upon formal approval, the applicant will have two (2) business days to sign an Execution Agreement and pay the holding deposit to secure the unit, which will be applied toward the total security deposit upon lease execution. Failure to execute this agreement within 2 business days will result in the application being deemed cancelled, and the unit will be offered to the next qualified applicant in chronological order.
- Hold Limits: No property will be held for more than 14 calendar days from the date of approval unless the unit is currently occupied and its formal availability date falls outside that 14-day window. Once the application is approved and the execution agreement is signed, advance holding deposits are forfeited if the applicant fails to execute the final rental agreement.
9. CONDITIONS & ADDITIONAL EXPLANATIONS
- All Applicants may submit a written explanation with their application if there are extenuating circumstances which require additional consideration. Exceptions may be made for applicants with increased security deposits (up to the state-regulated legal limit) or qualified co-signers at the sole discretion of the Owner/Agent.
- If, after making a good faith effort, we are unable to verify required information on your application within 48 hours of contact due to an unsupportive employer or landlord reference, the application process will be terminated.
- Any individual whose tenancy may constitute a direct threat to the health and safety of any individual, the complex, or the property of others will be denied tenancy.
- Threatening, combative, abusive, offensive, or disorderly conduct by an applicant or household member during any phase of the property inspection, tour, meeting, or application review process will result in immediate denial.
- Applicants must possess the legal capacity to enter into a binding contractual agreement.
- The denial of a single applicant based on these objective criteria will result in the denial of the co-applying household.
- FALSIFICATION OR MISREPRESENTATION OF ANY PART OF THE APPLICATION WILL BE GROUNDS FOR IMMEDIATE DENIAL.

